There is a small two-word phrase that carries much force. The utterance of these words could make you a hero in a child’s’ eyes. Saying these words to big macho men could melt their hearts. If you said this to your mom, she’d smile, knowing that she taught you well. Telling this phrase to your clients will let them know you appreciate their business.
Imagine a scenario where you work hard to get the business of a recognized client. You establish a professional relationship, and find that working with them is nothing short of amazing. They appreciate your creativeness and suggestions, then give you glowing praise for your finished audio. You work hard throughout the process and get paid exactly what you quoted.
You then move on to your next conquests. You’re feeling good about the growth your client list has experienced. You notice, however, that your business is not really growing much. Your revenue compared to last year is the same. No growth. Hmmm… You worked hard to get new clients, but what happened after project completion?
Did you forget about those clients you worked so hard to get? Did you say the magic phrase that pays? You know, Thank You! That’s right, THANK YOU. Most people like to be thanked, and your clients are people. Showing your gratitude for doing business with them will help keep you in mind for their next project.
There are a number of ways to say thank you. The easiest is to send a note card with a short, handwritten message telling your client how much you appreciated being hired to do the voiceover or narration for their project. Easy. It doesn’t have to be huge, one or two sentences will get your message across.
If writer’s block is getting in the way of sending a thank you card, check out any of the following four sites for inspiration.
A thank you card could be one of the first follow-ups you make with your client after completing a project. I recommend sending it about a week after they’ve received final audio.
Another way to express thanks is a note of appreciation to clients for their interest and consideration in using your voice in their projects. Maybe send this four to six months later, either e-mail or traditional USPO mail. Keep them thinking of you. Stamp out client neglect.
Thank you for reading my post. I appreciate it. The magic phrase is Thank You! Help spread the phrase.
© 2014 J. Christopher Dunn