This is from my blog at danhurst.com. However, I sent a copy of this to my clients.
Here's another way for you to stay in front of your customers. Send them something similar and let them know of your commitment to their success:
The voice over industry has changed dramatically over the past few years. The technology is such that many of us in the voice business are building our enterprise all over the world. I am blessed to have clients on every continent, and fortunately that list is growing. Frankly, that amazes me!
To all of my clients, new and not so new, I want to affirm my desire to be your voice talent of choice. So, let me share my commitment to you:
1. I will give you my absolute best effort.
I don’t give different levels of effort and attention to different clients. Your project is as important to me as any other project I have.
2. I will quote you a fair price based on what I charge my other clients.
I don’t quote different rates for different clients. I attempt to keep my rates within the average of what other voice talents charge for similar service.
3. I will deliver your project on time.
I know that you have time constraints and are depending on me to get your voice over project to you when you need it.
4. I will make sure your voice project is technically and audibly the best I can make it.
I have invested a great deal in my studio, and continue to do so to maintain outstanding, quality work.
5. I want your business.
I want to work for you again and again. My goal is to be your go-to guy for voice overs, and I will do what I have to do to make that happen.
Thank you for the privilege of working on your voice over project. I realize I am accountable to you, and I am grateful for your trust.
Very nice idea Dan - thanks for sharing!
Awesome! Thanks Dan.